Certificate In Administration Support Online Course

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  • Curso
  • Online
  • Cuándo:
    A definir
Descripción

Enhance Your Administration Skills to be Effective and Organized Effective administration skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal are crucial if you want to achieve your goals in any endeavor you pursue.  Our Administration Support Online Short Course will help you get there. The current business environment is filled with many sources of information and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieve for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively. In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this Administration Support Online Short Course will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
By the end of this Administration Support Online Course , you will be able to: Get Yourself Organized Manage your time more effectively Prioritise your time and get things done Complete Special Tasks Improve your Communication Skills Improve your Non-Verbal Communication Skills Empower Yourself Deal with your managers more effectively Take Care of Yourself Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in...

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Requisitos: Entry requirements Students must have basic literacy and numeracy skills. Open entry Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up...

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¿Dónde se da y en qué fecha?

comienzo Ubicación
A definir
Online

¿Qué aprendes en este curso?

Communication Skills
Planning
Communication Training
Verbal Communication
Skills and Training

Temario

Module One: Getting Started

By the end of this course, you will be able to:

  • Get Yourself Organized
  • Manage your time more effectively
  • Prioritise your time and get things done.
  • Complete Special Tasks
  • Improve your Communication Skills
  • Improve your Non-Verbal Communication Skills
  • Empower Yourself
  • Deal with your managers more effectively
  • Take Care of Yourself

Module Two: Getting Yourself Organized (Part One)

  • Lesson One: Managing Email
  • Lesson Two: Managing Electronic Files
  • Lesson Three: Managing the Paper Trail
  • Lesson Four: Making the Most of Voice Mail

Module Three: Getting Yourself Organized (Part Two)

  • Lesson One: Organizing Your Workspace
  • Lesson Two: Using a To-Do Book

Module Four: Managing Your Time More Effectively

  • Lesson One: Managing Your Time
  • Lesson Two: Keeping Others on Track
  • Lesson Three: Maintaining Schedules

Module Five: Getting It All Done On Time

  • Lesson One: Prioritising
  • Lesson Two: The Secret to Staying on Track
  • Lesson Three: Goal Setting

Module Six: Complete Special Tasks

  • Lesson One: Planning Small Meetings
  • Lesson Two: Planning Large Meetings
  • Lesson Three: Organizing Travel

Module Seven: Improve Your Verbal Communication Skills

  • Lesson One: Listening and Hearing: They Aren’t the Same
  • Lesson Two: Asking Questions
  • Lesson Three: Communicating with Power

Module Eight: Improve Your Non-Verbal Communication Skills

  • Lesson One: Body Language
  • Lesson Two: The Signals You Send to Others
  • Lesson Three: It’s not what you Say, It’s how you Say It

Module Nine: Empower Yourself

  • Lesson One: Being Assertive
  • Lesson Two: Resolving Conflict
  • Lesson Three: Building Consensus
  • Lesson Four: Making Decisions

Module Ten: Deal With Your Managers More Effectively

  • Lesson One: Working with Your Manager
  • Lesson Two: Influencing Skills
  • Lesson Three: What to Do in Sticky Situations

Module Eleven: Taking Care of Yourself

  • Lesson One: Ergonomics
  • Lesson Two: Stress Management
  • Lesson Three: Dealing with a Heavy Workload

Module Twelve: Wrapping Up
Words from the Wise

  • YOGI BERRA: In theory there is no difference between theory and practice. In practice there is.
  • DWIGHT EISENHOWER: Plans are nothing; planning is everything.
  • JONAS SALK: The reward for work well done is the opportunity to do more.