Quality Seal Emagister EMAGISTER CUM LAUDE

ITIL® Managing Across the Lifecycle (MALC) Training Course with Exam

The Knowledge Academy
Online
Precio Emagister

£449 - ($380.838) £349 - ($296.019)
IVA inc.

Información importante

  • Curso
  • Intermediate
  • Online
  • 17 horas de dedicación
  • Duración:
    90 Days
  • Cuándo:
    A definir
Descripción

The Knowledge Academy’s ITIL Online training course will prepare delegates for the Managing Across the Lifecycle exam, which is included in this course. ITIL Online Managing Across the Lifecycle Training Course will build on previous knowledge from the ITIL Foundation and Intermediate certifications, which will allow them to improve their career prospects and abilities within the workplace. Students will learn about the IT Service Management Business, managerial issues, and organisational challenges, as well as how to plan and implement IT Service Management. By choosing The Knowledge Academy's online ITIL® Managing Across the Lifecycle training course delegates will be able to learn at their own pace, in their chosen environment, giving them the best possible learning experience and allowing them to complete their exams when they feel ready.

Información importante
¿Esta formación es para mi?

ITIL Online Managing Across the Lifecycle Training Course with Exam is intended for those looking to learn about the Managing Across the Lifecycle area of IT Service Management to gain the certifications needed for a career or just to improve on their understanding. This ITIL Online Training Course is specifically intended for those with busy schedules that require the flexibility to study in their own time.
This Certification is most suited for:
• IT support engineers looking to specialise in network support and management
• Network Engineers
• IT professionals looking for a widely regarded industry-specific qualification
• Executive and Directors of IT department

Precio a usuarios Emagister: Limited Time Offer

Requisitos: It is required that delegates complete and pass the ITIL Foundation and exam and earn at least 15 credits from the intermediate modules before enrolling onto this course.

Instalaciones

¿Dónde se da y en qué fecha?

comienzo Ubicación
A definir
Online

¿Qué aprendes en este curso?

Management
Decision Making
Risk
Conflict Resolution
Problem Solving
Systems Administration
IT
Planning
IT risk
IT Management
Service Management
ITIL
IT Service Management
Managing Across the Lifecycle
IT Infrastructure Library
IT Management
Decision Making

Temario

This ITIL® managing across the Lifecycle online training course includes the following modules:

  • Introduction to ITIL® Managing Across the Lifecycle
  • Management of Strategic Change
    • Business Benefits
    • Quality Control
    • Strategic Influence
    • Planning and Defining Scope
  • Risk Management
    • Risk Identification and Evaluation
    • Contract, design, marketing, service provider and operational risks
    • Risk control
    • Challenges and CSFs
  • Management of Planning and Implementation of IT Service Management
    • Planning and Organising
    • Directing
    • Organisational Form
  • Organisational Challenges
    • Understanding and addressing Maturity Challenges
    • Confidentiality, Information Availability and Integrity
    • Governance and Balance in Service Operations
  • Service Assessment
    • Value of Monitoring and Measuring
    • Service Portfolio Assessment