OFFICE ADMINISTRATION & RECEPTION TRAININGGlobal Edulink
£329 - ($261.615)
- 35 horas de clase
¿Qué aprendes en este curso?
UNIT 01: Administrative Skills Development Diary Management. Business Reports and Letter Writing. E-mails Writing Tips. Handling Confidential Documents. Successful Meeting Minutes. Note Taking. Documents proofreading. Dictating. Data Management, Record Keeping and Filing. Appointment Booking, and Arranging Interviews Preparing a Job Description (JD). Delivering Postal Mail Tips for Speed Reading. Creating an Effective CV and Cover Letter How to face a Job Interview Time Management. Confidence Building. Motivating Employees. Organising a Meeting. Event Planning. Bookkeeping Invoicing/Petty cash. QuickBooks for Payroll Management UNIT 02: Computer Literacy Skills Development Typing Speed Development. Microsoft Word. Microsoft Excel. Microsoft Power-Point. Microsoft Outlook. Unit 03: Receptionist and Customer Service Skills Meeting and Greeting Visitors. The role of the Receptionist. Principles to create powerful first impression. Principles to confirm how does your message come across? How can you identify the customer needs? Learning to Listen. Handling difficult customers and difficult situation.
We designed this training for individual/group who prefer distance learning and busy with life. Individuals who would like to start working as an Office Administrator, Administration Assistant, or Receptionist. New or Temporary staffs who want to learn and develop best practice administration skills. Experienced Office Administrative people who want to develop IT, Administration skills