Quality Seal Emagister EMAGISTER CUM LAUDE
Certificate in Professional Receptionist Training

Professional Receptionist Training - Online

5.0 excelente 2 opiniones
Global Edulink
Precio Emagister

$166.945 $16.778
*Precio Orientativo
Importe original en GBP:
£199  £20

Información importante

Tipología Curso intensivo
Nivel Intermediate
Metodología Online
Duración 365 Days
Inicio Fechas a escoger
  • Curso intensivo
  • Intermediate
  • Online
  • Duración:
    365 Days
  • Inicio:
    Fechas a escoger

As a Receptionist, you are often the first point of contact that the public has with the company you work for. As such, it is vital that you create the right first impression, to ensure that the business keeps existing customers and attracts new ones. By being good at your job, you can help your employer to increase their turnover and deserve recognition for your efforts in the form of promotion or pay increases over time.

Información importante
¿Esta formación es para mi?

– Would like to get a job as a Receptionist;
– Are a new or temporary Receptionist looking to secure better or more secure employment by learning or developing best practice skills;
– Have experience as a Receptionist and want to further develop your existing skills.

¿Qué pasará tras pedir información?

On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.

Precio a usuarios Emagister: Special promotion price.

Requisitos: You must be aged 17 years or older to enrol, but you do not need any qualifications or previous experience to undertake the course. You do need basic English Language and Literacy skills.

¿Dónde se da y en qué fecha?
comienzo Ubicación
Fechas a escoger
comienzo Fechas a escoger


Valoración del curso
Lo recomiendan
Valoración del Centro

Opiniones sobre este centro

Former student .
Lo mejor: I bought an online Receptionist Course by means of an outsider site on the 27th of January 2016. It gives off an impression of being a course made of all the power focuses and records that are uninhibitedly accessible on the web. I for the most part enrolled on the grounds that they offer preparing on musical show which I critically require for my employment yet there was no musical show anyplace in the course. Indeed, even at an extend, this is, best case scenario 15 hours obviously material and not 60 hours. The material on Excel, Word and Power point and in addition around 80% of the whole substance is totally taken from the web where it is accessible openly.
A mejorar: .
Curso realizado: Agosto 2016
¿Recomendarías este centro?:
Former student .
Lo mejor: A decent course to begin a profession in Reception. The Trainer made it useful and pleasant. My exclusive concern was that the room the course was held in was quite little for 12 individuals and it would have been exceptionally convenient to have someone else there to help i.e. mentor, especially for the understudies whose English was not all that great. Incredible experience.
A mejorar: Everything OK.
Curso realizado: Septiembre 2016
¿Recomendarías este centro?:

¿Qué aprendes en este curso?

Minute Taking
Interview Techniques
Customer Care
Database Management
CV Writing
Microsoft Office
Greeting Visitors



Course aims

This is a distance learning course, meaning that all of your studies will take place through an online course that you can access 24 hours a day, 7 days a week, 365 days a year at times to suit your busy life. This makes it ideal if you are already in work or have family commitments that would make travelling difficult.

The course will teach you how to develop your customer service skills and improve your telephone/switchboard management. Crucially, our professional support team will also guide you through the steps you need to take to make your CV, cover letters and personal statements stand out and improve your chances of being granted an interview when you apply for a new role. We will also help to improve your confidence by teaching you effective job interview techniques.

Course content

The course is delivered through professionally-narrated tutorials that provide you with step-by-step guides on how to develop your Receptionist skills; all of the materials you will need are provided online and can be accessed at any time during your course.

As a Receptionist, you may work in any number of different industries during your career, and this course will provide you with the generic skills that you will need to be effective in any type of Reception work environment.

Your tutorials will be accompanied by a series of interactive tests and quizzes to test your knowledge and understanding, and our support team is available should you have any queries.



  • Course Materials Receptionist Training


  • Professional Receptionist Training Course Objectives
  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

During the course you will learn:

– How to welcome guests, visitors or clients;
– What your role as Receptionist entails;
– How to create a powerful first impression;
– How to identify the needs of your customer;
– Active listening skills;
– How to deal with difficult or challenging situations.


You will take an online, multiple-choice test at the end of your course. This will be marked automatically and you will be provided with your result immediately. Passing the course grants you a Certificate in Receptionist Training.

Benefits you will gain:

By enrolling in to this course, you’ll get:

  • High quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • Includes step-by-step tutorial videos and an effective, professional support service.
  • 24/7 Access to the Learning Portal.
  • Benefit of applying NUS extra Discount Card.
  • Recognised Accredited Qualification.
  • Access Course Content on Mobile, Tablet or Desktop.
  • Study in a user friendly, advanced online learning platform.
  • Excellent customer service and administrative support.

Información adicional

Career path

It is ideal for anyone wishing to work as a Receptionist, or who wants to progress to a career as a Personal Assistant, Administrative Assistant or to specialise in sale or marketing.